Responsibilities
– Collating relevant show information required for ticket builds
– Coordinate ticket builds with venues and ticketing companies
– Scheduling on-sale timelines and monitoring the on-sale process
– Managing ticket inventory and distributing regular and accurate ticket sales updates
– Collating and processing complimentary tickets and guest lists
– Maintaining internal tour, venue and ticketing databases
– Working with other departments (marketing and production) as required
– Assist Promoter and Tour Operations managers as required with scaling and pricing
– Assist with the delivery of VIP packages
– Where required, assist with box office management on show days or with festivals

Skills/Experience
– Minimum two years’ experience working in a ticketing role.
– Strong general computer literacy across various platforms, including Outlook, Word, Excel and PowerPoint and working familiarity with social media applications.
– Demonstrated organisational and administrative skills, with the ability to track and manage files, archiving and spreadsheets.
– Proven ability to work in a high-pressured environment with competing priorities, stakeholders and firm deadlines.
– Ability to work effectively to deadlines, whether working independently or in a team. Exceptional attention to detail.
– Other desirable attributes include high level of personal presentation, friendly disposition, professional management of external relationships, strong written and verbal communication levels, genuine passion for music and live entertainment, forward thinking and problem solving.